Privacy Policy

Last Updated: January 2025

1. Introduction

Craft Web Co., Ltd. (hereinafter referred to as 'the Company') recognizes the importance of personal data and other information about you. To ensure that you can be confident that the Company has transparency and responsibility in collecting, using, or disclosing your data in accordance with the Personal Data Protection Act B.E. 2562 and other related laws, this Privacy Policy has been prepared to explain to you the details regarding the collection, use, or disclosure of personal data carried out by the Company, including officers and related persons acting on behalf of or in the name of the Company.

2. Data Controller Information

Name: Craft Web Co., Ltd.

Address: 380/27 Kanchanaphisek Road, Dok Mai, Prawet, Bangkok 10250

Phone: 099 414 5665

Email: contact@craftweb.works

Website: www.craftweb.co.th

3. Personal Data to be Processed

The Company will collect, use, store, and transfer various types of personal data about you, which the Company has prepared according to different purposes as follows:

  • Contact Information - Address, personal email, telephone number

  • Social Media Contact Information - Your social media accounts

  • Communication Contact Information - Voice recordings when you communicate with the Company

  • Technical Information such as Internet Protocol Address (IP address), Cookies, Web Browser

  • Other Information - Website registration information, domain, interest in products and marketing activities, demographic data, comments, feedback, questions or suggestions, and other information you may be interested in

4. Purpose of Collecting Personal Data

  • To comply with contracts, operate, and manage the purchase or use of the Company's products and services for you

  • To answer your questions to customer service, process complaints you have notified the Company

  • To communicate with you via mail, telephone, email, text messages, and through the Company's Live Chat

  • To inform you of news and communicate with you via text messages, email, through the Company's website

  • To conduct marketing and personalized promotions

  • To request feedback or participation in surveys for statistical purposes and data collection

5. Data Subject Rights

  • Right to Withdraw Consent: You have the right to withdraw your consent for the processing of personal data that you have given to the Company at any time

  • Right of Access: You have the right to access your personal data and request the Company to make copies of such personal data

  • Right to Rectification: You have the right to request the Company to correct inaccurate data or add incomplete data

  • Right to Erasure: You have the right to request the Company to delete your data for certain reasons

  • Right to Restriction of Processing: You have the right to suspend the use of your personal data for certain reasons

  • Right to Data Portability: You have the right to transfer your personal data that you have provided to the Company to another data controller

  • Right to Object: You have the right to object to the processing of your personal data for certain reasons

6. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@craftweb.works or call 099 414 5665